Refund policy

RETURNS & REPLACEMENTS

1. Great care is taken while packing and shipping of our products. Due to fragile nature of ceramics, as a policy, we do not offer returns or exchanges on any products which are delivered in perfect condition as per the order placed.
2. International orders are not eligible for refund or replacements.
3. In case of any damage in transit, you need to notify us with an email within 24 hours of order delivery with proper images of damaged goods and we will replace the order post investigation. Contact - hello@thetablefable.com
4. Before accepting shipments of our products from the delivery personnel, please ensure that it is in good condition and has not been tampered with.  

 

CANCELLATION POLICY

1. After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation on orders after the product has been dispatched from our warehouse.

Color Variation / Wear and Tear 

1. Some of the products with metal hardware might tarnish or lose its shine over time due to weather conditions and usage. These are changes which occur due to the varied use and handling of the product by the customer and cannot be held against the manufacturers.

2. All The Table Fable products are hand crafted , hence no two products are identical in their specifications. There might be a slight change, but minimal to the eye which therefore would not change the essence of the design.

NOTE: Color variation cannot be subject to rejection of goods or merchandise.